Communications

  • Evaluating Social Media: Step 2. Define your goal

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    Even if you are evaluating tactical efforts, you will still need to define your goal. You ultimately are concerned about how well your message is disseminated, or you ultimately have a Facebook presence, for a strategic, overarching goal. Furthermore, the tired “raising awareness of your organization” is not acceptable. The authors ask: “why do I…

  • Evaluating Social Media: Step 1. Determine what you will evaluate

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    We have already determined that we’re evaluating social media efforts. But the question remains whether you are measuring a strategic initiative or a tactical effort. A strategic initiative might include aiming for behavior change (e.g. new communities to participate in classical music; one-time ticket buyers to return); a repositioning effort (e.g. going from an organization…

  • Take A Friend To the Orchestra: Flip the Funnel

    This week, Drew McManus’ Take A Friend To the Orchestra 2010 kicked off on his Web site Adaptistration. I was invited to write a guest contribution this year and was immediately inspired by a book I was reading: Joseph Jaffe’s Flip the Funnel: How to Use Existing Customers to Gain New Ones. So, head over…

  • Evaluating social media for classical music organizations

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    I have been a fan of the communications evaluation guide Are We There Yet? by The Communications Network ever since I learned about it through Issuelab. Designed for philanthropic and nonprofit organizations, the report guides managers through evaluating their communications efforts. The authors warn that it is not a communications planning tool, but I believe…

  • A quick note on marketing course: digital natives, creativity

    I started my third course in the Integrated Marketing Certificate program today with Doug Dome’s “Managing Integrated Marketing Communications.” Coincidentally, I went on a field trip to Doug’s company Dome Communications somewhere in 2003 or 2004 when I was studying marketing communications at Columbia College. A lot has happened since, including Dome Communications being bought…