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  • ALO: Tracking conversions

    Data collection, measurement and analysis are of the utmost importance for any marketer. Arts organizations across the country are dealing with budget cutbacks, so it becomes increasingly important to put your marketing dollars in the most effective channels and efforts. Without data, you simply can’t do your job as a marketer. After launching the website,…

  • A new website and digital strategy for the opera

    When I started my job as marketing director for Austin Lyric Opera, I knew I wanted to put my stamp on its digital marketing efforts. I wanted to put all that I have written about and all that I have learned over the past years to action. What follows is a brief overview of what…

  • Dutch Perspective on Facebook

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    It’s not an exercise in vanity. It’s an exercise in learning. I started a Facebook Fan Page for this blog and I have roughly two objectives: to learn more about Facebook in terms of options, best practices and measuring, and to learn more about who is exactly reading this blog (and reading it enough to…

  • 2010: the year for a technological framework for culture change

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    The last post referred to Greg Sandow’s list of changes in classical music in the last decade. I took that opportunity to look at a somewhat abstract concept of culture change: That is exactly why we need to get rid of the product-driven culture of superiority, elitism and dismissal. The Internet culture, and particularly social…

  • Search engine marketing and orchestras: part 4

    Now that you know a little bit about how ads show up and the typical account structure, let’s look at three important, interdependent aspects of paid search: key words, creative and landing pages. First, you have to build a key word list for each of the ad groups. The categories make it easier to think…