opera

  • ALO: Tracking conversions

    Data collection, measurement and analysis are of the utmost importance for any marketer. Arts organizations across the country are dealing with budget cutbacks, so it becomes increasingly important to put your marketing dollars in the most effective channels and efforts. Without data, you simply can’t do your job as a marketer. After launching the website,…

  • A new website and digital strategy for the opera

    When I started my job as marketing director for Austin Lyric Opera, I knew I wanted to put my stamp on its digital marketing efforts. I wanted to put all that I have written about and all that I have learned over the past years to action. What follows is a brief overview of what…

  • Notes from Opera America 2010 Conference

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    Last Wednesday, I had my whirlwind trip to Los Angeles to speak at the Opera America 2010 Conference. I arrived in L.A. Tuesday night—and was amazed at the Los Angeles Chamber Orchestra mural during my cab ride to downtown—but I had to leave again shortly after noon on Wednesday. That meant unfortunately missing two of…

  • Staffing social media at the Vancouver Opera

    The whole world is watching Vancouver right now. Let’s hope the world also takes some time to check out the Vancouver Opera, which is celebrating its 50th anniversary this year. When I published the findings from my Orchestras and Social Media Survey, no orchestra had indicated they had dedicated personnel for social media. Just a…