Archives for November 2007
Tag clouds and visitor numbers
Visitor numbers for my Web site keep growing. Last March was the first time my Web site saw over 1,000 unique visitors. This October, just over half a year later, I broke the 2,000 figure. The total amount of unique visitors for March 2007 was 2,228. Total visits amassed to 7,324; total pages to 15,558; [...]
Poor customer service, poor business
I just Googled “Sprint customer service” and my previous blog entry came in at #21. Not bad, from a total of 2,270,000 results. Now add the word “bad” to your search and you will receive 1,920,000 results. Can I unscientifically conclude from this little test, that Sprint’s customer service is mostly bad? (Besides “phone number,” [...]
Sprint: A Tale of Customer Service
You may have heard and even experienced customer service horror stories before. I certainly have. But I would like to share this very recent nightmarish tale of Sprint customer service. Unfortunately, I am the protagonist.
Friday Night
I get home late and empty the mail box. Credit card offers and bills, nothing unusual. Until I open my [...]
Proving once again, there’s more than corn in Indiana…
The recent discussion surrounding Richard Taruskin’s piece in The New Republic made me think of Indiana. I swiftly sifted through the article, but it required a printer, as 12,000 words are no friend to eyes staring at a computer screen. In its stead, I read Marc Geelhoed’s and Drew McManus’s commentaries. Paul A. Alter, in [...]











