Archives for the 'PR and Communication' Category
Mark Ragan’s Social Media Boot Camp
Last Thursday, I was happy to sit in on Mark Ragan’s "Social Media Boot Camp" after getting an invitation through work. It was a great introduction to social media, focused on a corporate and internal communications perspective. Many of the participants seemed to come from the healthcare and insurance industries. Being past the social media [...]
Interview on Facebook on Beth’s Blog
I’ve just been featured on Beth Kanter’s widely read blog. As I was writing the Orchestras and New Media series, I found her blog and the We Are Media project to be extremely helpful. So I contacted her. Here’s what she writes:
Not too long ago, I got an email from Marc van Bree, the PR [...]
New season, new press room
The Chicago Symphony Orchestra announced its 2008-2009 season today. The overarching theme of “Echoes of Nations” is really close to my heart. Ever since I wrote an essay on the question of “what is a nation?” for a scholarship contest on textbookx.com, I’ve been enormously interested in the subject of nations and nationalism. It didn’t [...]
It’s been a while, coming and going, etc.
All the while I wasn’t blogging, two journalists have started blogging and one journalists with a blog is no longer a journalists. Let me start with the latter: Marc Geelhoed, who wrote for Time Out Chicago, has joined the dark side and we now have two Marcs with a Dutch last name working at the [...]
Tag clouds and visitor numbers
Visitor numbers for my Web site keep growing. Last March was the first time my Web site saw over 1,000 unique visitors. This October, just over half a year later, I broke the 2,000 figure. The total amount of unique visitors for March 2007 was 2,228. Total visits amassed to 7,324; total pages to 15,558; [...]
Poor customer service, poor business
I just Googled “Sprint customer service” and my previous blog entry came in at #21. Not bad, from a total of 2,270,000 results. Now add the word “bad” to your search and you will receive 1,920,000 results. Can I unscientifically conclude from this little test, that Sprint’s customer service is mostly bad? (Besides “phone number,” [...]
Sprint: A Tale of Customer Service
You may have heard and even experienced customer service horror stories before. I certainly have. But I would like to share this very recent nightmarish tale of Sprint customer service. Unfortunately, I am the protagonist.
Friday Night
I get home late and empty the mail box. Credit card offers and bills, nothing unusual. Until I open my [...]
Dutch Perspective vs. O’Dwyer
When I wrote about the Princeton Review and public relations on August 21, I was expecting some trackbacks or comments, since it was an interesting story. Nothing happened.
But I’d like to imagine that the folks over at O’Dwyer PR saw my post and decided to write something about it and they just forgot to link [...]
Others on Liverpool phil in Second Life
I decided to give some more thought to the Liverpool Philharmonic’s Second Life adventure. One of the questions at the post concert Q&A was if the orchestra had made any money with this concert. The short answer was a no. I can only imagine it actually cost the orchestra quite a bit to produce the [...]
Public relations according to the Princeton Review
Every so often I search the term “public relations” in Google to see what has changed. Maybe I didn’t notice it before, but this time I saw a page from the Princeton Review in the top 5. It is a page for students who are looking to decide on a career; it explains what to [...]
