Archives for the 'Across the board' Category
Poor customer service, poor business
I just Googled “Sprint customer service” and my previous blog entry came in at #21. Not bad, from a total of 2,270,000 results. Now add the word “bad” to your search and you will receive 1,920,000 results. Can I unscientifically conclude from this little test, that Sprint’s customer service is mostly bad? (Besides “phone number,” [...]
Sprint: A Tale of Customer Service
You may have heard and even experienced customer service horror stories before. I certainly have. But I would like to share this very recent nightmarish tale of Sprint customer service. Unfortunately, I am the protagonist.
Friday Night
I get home late and empty the mail box. Credit card offers and bills, nothing unusual. Until I open my [...]
Trip to the Netherlands
I just returned from the Netherlands, my only trip there this year. As usual, I have some interesting observations to share. The first one starts in Chicago, at O’Hare’s airport security. The person in front of me had a really beaten-up, torn and tattered ID card from Arizona or some other state. The security officer [...]
Blogging for Burma Day
Via Ionarts. Facebook joins in too with over 325,000 members, but as Richard Bailey writes: “Of course, joining a Facebook group is easy; doing something, sustaining a campaign and making a difference are harder tests.”
Introducing Dutch Roots (beta)
As mentioned repeatedly, I have been working on a different Web project. Ever since that PBS show with Henry Louis Gates, Jr. I have traced down my own family roots and local history. The original plan was to make a regular Web site out of the data. Recently, I stopped working on that idea, as, [...]
New sidebar items and updates
I have added two new sidebar features in an effort to create a better blog. The first one is the del.icio.us bookmarks item. Instead of creating a new blog post for bookmarked items, I decided to simply list them in the sidebar. I think this way I will use del.icio.us more often and more effectively, [...]
Another thought today
Just like last year.
One more reason to vote for Barack
Obama — who has seven half-brothers and half-sisters spread across more than 10,000 miles — has ancestors who were born in Kenya, England, Scotland, Ireland, France, Germany and the Netherlands, the Sun-Times found in an exhaustive look at the South Side Democratic presidential hopeful’s family history.
From the Chicago Sun-Times. The article also lists some sources [...]
Yes, a broad education…
Every once and a while these stories come rolling around, especially when schools are about to start. I normally read them and then rightfully forget them. But remember yesterday’s “a broad education is the best preparation?” Now read this:
“I actually visited the Berlin Wall with my parents when I was in fifth grade,” said Jacob [...]
Headline decisions II
I’m not a particularly big fan of baseball, but I do pay attention to headlines. Now, I know that the Tribune recently “struck a historic deal to take over delivery of its smaller, struggling rival, the Chicago Sun-Times” (note the snarky “struggling”). But I suspect that there might be a deal involving headlines as [...]
