Visitor numbers for my Web site keep growing. Last March was the first time my Web site saw over 1,000 unique visitors. This October, just over half a year later, I broke the 2,000 figure. The total amount of unique visitors for March 2007 was 2,228. Total visits amassed to 7,324; total pages to...
Read more »
I just Googled “Sprint customer service” and my previous blog entry came in at #21. Not bad, from a total of 2,270,000 results. Now add the word “bad” to your search and you will receive 1,920,000 results. Can I unscientifically conclude from this little test, that Sprint’s customer service is mostly bad? (Besides “phone...
Read more »
You may have heard and even experienced customer service horror stories before. I certainly have. But I would like to share this very recent nightmarish tale of Sprint customer service. Unfortunately, I am the protagonist. Friday Night I get home late and empty the mail box. Credit card offers and bills, nothing unusual. Until...
Read more »
The recent discussion surrounding Richard Taruskin’s piece in The New Republic made me think of Indiana. I swiftly sifted through the article, but it required a printer, as 12,000 words are no friend to eyes staring at a computer screen. In its stead, I read Marc Geelhoed’s and Drew McManus’s commentaries. Paul A. Alter,...
Read more »